Refund Policy

At Tighafit, we understand that sometimes a product may not meet your expectations or needs. That's why we have a straightforward and customer-friendly refund policy in place. We want to ensure that you are completely satisfied with your purchase and have a positive shopping experience with us.

If you are not satisfied with your purchase, you may be eligible for a refund within 30 days of receiving your order. To qualify for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it.

To initiate the refund process, please contact our customer support team with your order details and reason for the return. Our team will guide you through the necessary steps and provide you with a return authorization number.

Once you have received the return authorization number, you can proceed to ship the item back to us. Please ensure that the item is securely packaged to prevent any damage during transit. We recommend using a trackable shipping service to ensure the safe delivery of your return.

Upon receiving the returned item, our team will inspect it to verify its condition. If the item meets our refund criteria, we will process your refund within 5 business days. The refund will be issued to the original payment method used for the purchase.

Please note that shipping costs are non-refundable, and you will be responsible for the return shipping expenses unless the return is due to a mistake on our part or a defective product.

If you receive a defective or damaged item, please contact our customer support team immediately. We will work with you to resolve the issue promptly, either by providing a replacement or issuing a refund.

For any further questions or concerns regarding our refund policy, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure your satisfaction with our products and services.